We have a variety of different products for sale, and can understand if certain products need to be exchanged or returned.
Products purchased can only be returned if they are in new or unused condition
Please note that products that are used for health and safety purposes cannot be exchanged or refunded as soon as they have left the premises. If health and safety products are faulty these can be sent to the supplier and a replacement product or an exchange will be given.
Products that are bought as gifts can either be refunded to the customer who bought them, or can be exchanged for an alternative product or gift card by the person who has received the gift.
If you have any questions about a product you have purchased, please email firstname.lastname@example.org